Received the lamp first thing Friday morning and I installed it Friday evening. Everything appears to be working fine.
I also just wanted to give a wrap to you and Natalie (I believe the name of the American girl who answered my call). I was trying to deal with another supplier before making the change to you, and their customer service was appalling. Also they were unable to live up to the delivery duration as promised on their website. You on the other hand were extremely helpful with my request and Natalie was very professional and courteous and making sure she had all my contact details when taking my messages.
Once again, a first class effort and you can be sure I'll recommend all of my friends and family that may need any supplies that you offer.
Thanks
Michael Hishon
Hi Poy,
just wanted to thank you and let you know lamp arrived 10.00am tuesday.
Fantastic service and price,will be using you again next time, thanks again.
We cover the cost of insurance in full until you sign for the goods. If you have any concerns about the condition of the product received, please sign for them as uninspected, inspect the goods immediately and contact us within 24 hours of receipt if there are any breakages.
Returns must be shipped freight pre-paid and must be insured for the full value. If we arrange to collect, we will cover this.
